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AI Maturity Model Survey

แบบประเมินศักยภาพด้านปัญญาประดิษฐ์ เพื่อวัดระดับความพร้อมและการนำ AI มาใช้ในมิติต่าง ๆ ขององค์กร ครอบคลุมตั้งแต่กลยุทธ์ โครงสร้าง ข้อมูล บุคลากร เทคโนโลยี และวัฒนธรรม

Part 1: ข้อมูลส่วนตัว

Full Name / ชื่อ-นามสกุล
Gender / เพศ
Job Position / ตำแหน่งงาน
Email

Part 2: การรับรู้และทัศนคติต่อ AI

I. General Perception of AI

1. What is your level of familiarity with Artificial Intelligence (AI) technology and its related software/platforms?
2. What is your attitude towards the adoption of new AI technologies?

II. AI Experimentation

3. Have you ever used any AI tools or platforms (e.g., chatbots, predictive analytics, AI-powered software)?
4. Which of the following AI tools or platforms have you used previously? (Select all that apply)

III. Applications of Artificial Intelligence

5. How do you typically approach learning about new technologies such as AI?
6. What is the primary motivating factor for you to adopt AI technology?
7. What is your perspective on the ethical risks and concerns associated with AI (e.g., bias, privacy, job displacement)?
8. To what extent do you believe artificial intelligence technology poses a personal or professional risk to you?

1. Strategy

กลยุทธ์และทิศทางการนำ AI มาใช้ในองค์กร ครอบคลุมวิสัยทัศน์ การผูกพันของผู้นำ และการจัดสรรทรัพยากร

1. Vision & Alignment
Level 1Initial
No clear AI vision; scattered, informal activities.
Level 2Emerging
AI mentioned in some planning, not a core focus.
Level 3Integrated
Explicit AI vision aligned with institutional strategy.
Level 4Optimized
Regularly updated AI vision guiding strategic initiatives.
Level 5Transformational
Vision drives sector innovation; alignment at all university levels.
2. Leadership Commitment
Level 1Initial
Minimal leadership engagement or sponsorship.
Level 2Emerging
Occasional leadership attention; no formal role.
Level 3Integrated
Dedicated leadership assigned (e.g., AI committee/lead); visible sponsorship.
Level 4Optimized
Executive champions AI; leadership incentivizes progress.
Level 5Transformational
Leadership is nationally/internationally recognized for AI thought leadership.
3. AI Investment and Prioritization
Level 1Initial
No defined resources for AI.
Level 2Emerging
Ad-hoc or opportunistic funding.
Level 3Integrated
Initial budget allocations and resource prioritization.
Level 4Optimized
Substantial, recurring investment aligned with roadmap.
Level 5Transformational
Strategic investment, external partnerships for continuous AI innovation.

2. Structure

โครงสร้างองค์กร การกำกับดูแล บทบาทหน้าที่ และการประสานงานข้ามสายงานเพื่อรองรับการใช้ AI

4. Governance & Policy
Level 1Initial
Informal governance; no policies.
Level 2Emerging
Drafting of some policies.
Level 3Integrated
Formal AI policies and governance structures in place.
Level 4Optimized
Policy reviewed for efficacy; proactive risk management.
Level 5Transformational
Adaptive, benchmark-setting governance influencing sector norms.
5. Roles & Accountability
Level 1Initial
Unclear roles for AI.
Level 2Emerging
Some roles identified, but inconsistent.
Level 3Integrated
Designated roles and responsibilities in main units.
Level 4Optimized
Clear, institution-wide roles; dedicated AI offices/teams.
Level 5Transformational
Integrated roles across all levels; clear accountability network.
6. Cross-functional Coordination
Level 1Initial
Coordination absent.
Level 2Emerging
Initial taskforces; limited collaboration.
Level 3Integrated
Routine interactions in select projects.
Level 4Optimized
Systematic, cross-campus collaboration through committees/platforms.
Level 5Transformational
Highly agile cross-functional teams; model shared externally.

3. Data

การบูรณาการข้อมูล คุณภาพ จริยธรรม และการเข้าถึงข้อมูลเพื่อสนับสนุนการใช้ AI อย่างมีประสิทธิภาพ

7. Data Integration
Level 1Initial
Data in silos; little sharing.
Level 2Emerging
Partial systems integration.
Level 3Integrated
Institution-wide unified data platform.
Level 4Optimized
Real-time integration, broad interoperability.
Level 5Transformational
External partnerships use seamless, secure data integration.
8. Data Quality & Ethics
Level 1Initial
Quality unmanaged; inconsistent ethics.
Level 2Emerging
Initial quality/ethics standards being considered.
Level 3Integrated
Defined data quality and ethical frameworks implemented.
Level 4Optimized
Proactive audits, continuous improvement, strong ethical oversight.
Level 5Transformational
Organization sets sector benchmarks, participates in regulatory co-creation.
9. Data Accessibility
Level 1Initial
Limited or no access.
Level 2Emerging
Restricted access for few users.
Level 3Integrated
Broader access with permissions and monitoring.
Level 4Optimized
User-driven customization; easy, secure self-service.
Level 5Transformational
Open, responsible data ecosystem supporting internal/external innovation.

4. Organization

ทักษะ AI ของบุคลากร การทำงานร่วมข้ามสาขา และการบริหารการเปลี่ยนแปลงองค์กร

10. AI Skills & Training
Level 1Initial
No formal programs.
Level 2Emerging
Occasional workshops; few staff trained.
Level 3Integrated
Coordinated skills programs for staff/faculty/students.
Level 4Optimized
Mandatory training; targeted development plans.
Level 5Transformational
AI literacy embedded; advanced skills are a competitive edge.
11. Interdisciplinary Collaboration
Level 1Initial
Rare/none.
Level 2Emerging
Pilot cross-unit projects exist.
Level 3Integrated
Regular interdisciplinary initiatives in teaching/research.
Level 4Optimized
Strategic, supported collaborations; incentives provided.
Level 5Transformational
University is recognized for ecosystem-wide, boundaryless collaboration.
12. Change Management
Level 1Initial
No formal process.
Level 2Emerging
Some buy-in, isolated champions.
Level 3Integrated
Coordinated plans and communication for AI changes.
Level 4Optimized
Institution-wide engagement, effective feedback loops.
Level 5Transformational
Deliberate, cultural change embraced and led by all stakeholders.

5. Technology & Infrastructure

ทรัพยากรการประมวลผล เครื่องมือ AI และความปลอดภัยทางไซเบอร์ที่รองรับการพัฒนา AI ขององค์กร

13. Computing Resources
Level 1Initial
Basic IT infrastructure only.
Level 2Emerging
Limited cloud/AI resources.
Level 3Integrated
Scalable computing for priority programs.
Level 4Optimized
Advanced, secure, institution-wide cloud/HPC infrastructures.
Level 5Transformational
Dynamic, cutting-edge resources; supports global AI research/collaboration.
14. AI Tools & Platforms
Level 1Initial
None or ad hoc freeware.
Level 2Emerging
Some pilot systems/platforms tested.
Level 3Integrated
Licensed, supported platforms for core uses.
Level 4Optimized
Multiple, integrated AI platforms supporting diverse needs.
Level 5Transformational
University-developed/customized tools and platforms; external influence.
15. Cybersecurity & Privacy
Level 1Initial
Basic controls, mostly reactive.
Level 2Emerging
Initial risk identification.
Level 3Integrated
Formal policies and proactive risk management.
Level 4Optimized
Mature, pre-emptive controls; continual monitoring.
Level 5Transformational
Recognized as a secure "trusted hub," leader in privacy-by-design.

6. Culture & Ethics

การรู้เท่าทัน AI วัฒนธรรมองค์กร จริยธรรม และความเปิดรับนวัตกรรมในระดับสถาบัน

16. AI Literacy & Mindset
Level 1Initial
Limited awareness.
Level 2Emerging
Pockets of interest; optional awareness efforts.
Level 3Integrated
Regular literacy campaigns and dialogue.
Level 4Optimized
AI recognized as transformative; learning is ongoing.
Level 5Transformational
AI fluency expected; fosters thought leadership and external championing.
17. Ethical AI Use
Level 1Initial
Not discussed or enforced.
Level 2Emerging
Initial awareness; discussions started.
Level 3Integrated
Ethics codes adopted, monitored in use cases.
Level 4Optimized
Embedded in practices and curricula; recurring audits.
Level 5Transformational
Sets/raises sectoral standards; influences AI policy at national/global level.
18. Openness to Innovation
Level 1Initial
Resistance to change.
Level 2Emerging
Select groups open to pilot projects.
Level 3Integrated
Broader acceptance; innovation rewarded.
Level 4Optimized
Institutionalized innovation (labs, funds, hackathons).
Level 5Transformational
Innovation is cultural DNA — university seen as a model of digital/AI transformation.

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